Tesco apologises after worker refused customer alcohol


Supermarket giant Tesco has apologised after a customer complained a Muslim checkout worker refused to sell him alcohol because of her religious beliefs.

Lee Saunder was asked to queue at a different till when he was attempting to purchase a wine in Feltham, Middlesex. He said a duty manager stepped in after the female worker said she was unable to serve him.

Mr Saunders said the retailer emailed him to say the woman had not served him due to her “religious beliefs” and that she was standing at a kiosk where alcohol was not usually purchased.

He criticised the food giant for putting their employee in that position and said he was left “miffed” and “baffled” by the incident at the supermarket on the afternoon of December 13.

Mr Saunders said “If you apply for a job surely you’ve got to be able to do everything within the boundaries of that job.

“The reason I was at that particular till by customer service was to get the disc for the game. I was just stocking up on a few bits for Christmas and picked up this £4 bottle of Echo Falls, but she asked me to queue up again.” He said the woman later apologised and that it “was not entirely her fault”.

A Tesco spokesman said: “We take a pragmatic approach if a colleague raises concerns about a job they have been asked to do. “We apologise to our customer for any inconvenience caused on this occasion.”

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